Online Community Moderator (Discord)

Location: Remote
Type: Part-time, Flexible

About Us:
Maryam Support Line is a charity dedicated to providing emotional and spiritual support to Muslim women. Our mission for an online community is to create a safe, positive, and supportive online community where sisters can connect, share, and uplift each other.

Job Description:
We are seeking enthusiastic and compassionate Online Community Moderators to join our team. The ideal candidate will be responsible for building and nurturing our online community on Discord, advocating positivity, and promoting well-being among our members. The objective of this role is to create the biggest and most positive online community for Muslim women.

Responsibilities:

  • Monitor and engage with community members on Discord to ensure a positive and supportive atmosphere.

  • Moderate discussions, enforce community guidelines, and address any issues or conflicts.

  • Organise and host virtual events, discussions, and activities that promote positivity and well-being.

  • Post content in 2-3 channels of your choice every day. This content can include articles, podcasts, quotes, videos, or anything interesting.

  • Respond to comments, ask questions, and encourage discussions to keep the community active and engaging.

  • Ensure that all interactions are positive, supportive, and respectful, creating a safe and welcoming space for all sisters.

  • Keep an eye out for any inappropriate content or behaviour.

Content Ideas:

  • Share content that is uplifting, educational, and relevant to our community. This can include Islamic teachings, mental health resources, inspirational stories, case studies, your own experience and more.

Engagement:

  • Interact with other sisters as much as possible to create excitement and make our online community a warm and fun place to be. This engagement will help attract more sisters, In Sha Allah.

Positive Environment:

  • Ensure that all interactions are positive, supportive, and respectful. Our goal is to create a safe and positive space for all sisters.

Moderation:

  • Monitor the community for any inappropriate content or behaviour and take necessary actions to maintain a safe environment.

Qualifications:

  • Strong understanding of and commitment to promoting positivity and well-being.

  • Excellent communication and interpersonal skills.

  • Experience with Discord or interest in learning.

  • Ability to work independently and as part of a team.

  • Compassionate and empathetic approach to supporting community members.

  • Passion for supporting the Muslim community, particularly Muslim women.

If you would like to apply please send an email to salam@maryamsupportline.org.uk with a cover letter. Please use the job title as the subject line.

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