Maryam Support Line – Counsellor (Volunteer Role) X2

Role: Volunteer Counsellor
Commitment: 2 hours per week
Sessions: 6 sessions per caller
Location: Remote (via Google Meet)

About Maryam Support Line

Maryam Support Line is a dedicated helpline providing emotional and spiritual support to women in need. Our aim is to offer a compassionate, faith-sensitive space where women feel heard, supported, and empowered.

Role Overview

We are seeking a dedicated volunteer counsellor to provide short-term therapeutic support to callers who require structured counselling sessions. As a volunteer counsellor, you will offer six sessions per caller, helping them navigate challenges, direct them towards self-reflection, develop coping strategies, and find strength through faith and self-reflection.

Key Responsibilities

  • Provide confidential and compassionate counselling support to callers.

  • Offer structured six-session therapy plans tailored to individual needs.

  • Maintain professional boundaries and adhere to ethical counselling practices.

  • Keep session notes for continuity of care.

  • Liaise with the support team for any safeguarding concerns or additional support needs.

  • Signpost clients to relevant external resources where necessary.

Essential Requirements

  • Minimum Level 4 Diploma in Counselling (in training or completed), OR

  • MSc in Counselling or Psychology (or currently studying).

  • Understanding of faith-sensitive and culturally aware counselling approaches.

  • Commitment to confidentiality, empathy, and non-judgmental support.

  • Ability to commit to 2 hours per week to support assigned callers.

What We Offer

  • A meaningful opportunity to support women in need.

  • Flexible remote volunteering.

  • Professional development within a faith-centred, trauma-informed environment.

  • The chance to be part of a supportive and compassionate team.

If you are passionate about making a difference and can commit to this role, we would love to hear from you.

To Apply: Please email salam@maryamsupportline.org.uk with your CV and a brief statement of interest.

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