HR Officer
Location: Remote
Hours: Part-time (2 days a week)
Role Overview:
The HR Officer at Maryam Support Line plays a key role in nurturing a positive, supportive volunteer environment. This part-time, remote role involves managing volunteer relations, resolving conflicts, and leading recruitment and talent acquisition efforts. The HR Officer ensures that all volunteers are supported, well-integrated into our culture, and aligned with our mission of providing compassionate support for Muslim women.
Key Responsibilities:
Volunteer Management
Regularly check in with volunteers to address questions, provide support, and ensure they feel valued within the organisation.
Conduct feedback reviews with volunteers to encourage development and recognise achievements.
Organise and manage team meetings and events to foster a sense of belonging.
Talent Acquisition
Lead recruitment efforts to identify, interview, and onboard new volunteers who align with Maryam Support Line’s values and mission.
Collaborate with managing director to understand their volunteer needs and ensure appropriate roles are filled.
Develop job descriptions, post volunteer openings, and maintain an effective volunteer recruitment pipeline.
Volunteer Training & Development
Coordinate with trainers to ensure new volunteers receive comprehensive training on Maryam Support Line’s values, policies, and procedures.
Identify opportunities and organise trainings that foster growth, skill-building, and team cohesion among volunteers.
Conflict Resolution
Serve as the primary point of contact for managing conflicts among volunteers and addressing any interpersonal issues that may arise.
Implement mediation techniques to resolve conflicts swiftly and compassionately, upholding a respectful and collaborative environment.
Identify any recurring issues, providing guidance and implementing strategies to prevent future conflicts.
Requirements:
Proven experience in HR, volunteer management, or a related role, preferably within a non-profit or volunteer-driven environment.
Strong communication and interpersonal skills, with the ability to handle sensitive matters with empathy and discretion.
Familiarity with remote collaboration tools and processes.
Demonstrated ability in recruitment and onboarding processes, with experience in conflict resolution preferred.
Application:
If you are passionate about making a difference and have experience in HR or volunteer coordination, we invite you to join us at Maryam Support Line, where your role will directly contribute to the support and growth of a dedicated volunteer team.
To apply: Please send your CV and cover letter to salam@maryamsupportline.org.uk